Symantec endpoint protection manager clients not updating virus definitions. Update virus definitions and content for Endpoint Protection.
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How to configure Update Policy Symantec Endpoint Protection

To ensure we retain the quality of the definitions during this period the SEP definitions are only being built once a day. Please note that using Rapid Release definitions regularly, on the endpoint instead of Certified definitions is not encouraged by Symantec. Use Rapid Release virus definitions when a new threat may be spreading on your network or for systems responsible for perimeter defense. Security Response will continue to provide definitions in this manner as a work around until a permanent solution can be provided. Please also note that once the SEPM servers have been patched, the clients should remain configured to download content LiveUpdate for at least 3 days to ensure that they will get delta definitions from the SEPM server. If your Group Update Provider computer is at a remote location, and if that remote location uses network address translation NAT , type the host name. Once patches are available and this temporary problem has been corrected by Symantec, details will be posted to this KB article. Configure clients to download content from Symantec LiveUpdate Note: For more information on GUPs, see: Local clients If a client is unmanaged self-managed , or if a LiveUpdate Settings policy for managed clients allows, several options exist for downloading updates on individual clients. Virus and Spyware Protection alone is not sufficient protection against today's sophisticated threats, even on networks that have no access to the Internet.

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